Teresa is a sole trader who runs a stone engraving business across the South West. She manages her finances on Excel and has shown some interest online - but she is busy, a little guarded, and not yet convinced she needs anything new.
Build rapport, uncover her real challenges, position the right solution, and agree a clear next step. Teresa responds to how well you listen and how relevant you make the conversation feel to her.
At each step you will choose from three responses. The conversation adapts to your choices. At the end you will receive a full scorecard with coaching feedback across 16 criteria.